CustodyPro
End User License Agreement
EULA — Version 1.0
App name
CustodyPro
Developer
2620453 Alberta Inc.
Website
www.custodypro.app
Contact email
petriwlaw@gmail.com
Effective date
June 24, 2026
Platforms
iOS (Apple App Store) and Android (Google Play)
Jurisdiction
Province of Alberta, Canada
Important: This agreement contains limitations on liability and a disclaimer of warranties. Please read it carefully before using CustodyPro. By downloading or using the app, you agree to be bound by these terms.
This End User License Agreement ("Agreement" or "EULA") is a legal contract between you ("User," "you," or "your") and the developer of CustodyPro ("we," "us," or "our"). It governs your use of the CustodyPro mobile application (the "App") available on iOS and Android devices.
By downloading, installing, or using the App, you confirm that you have read this Agreement, that you understand it, and that you agree to be bound by its terms. If you do not agree, do not download or use the App.
Plain language summary: CustodyPro is a personal record-keeping tool for parents involved in custody disputes. This agreement tells you what you are allowed to do with the app, what we are responsible for, and what we are not responsible for. Read it before you start.
CustodyPro is a personal documentation and record-keeping tool. It is designed to help parents involved in custody or parenting disputes record contemporaneous notes about events, visits, communications, expenses, medical appointments, and other matters relevant to the care of their children.
The App allows users to:
• Create, store, and organise dated journal entries relating to custody and parenting matters
• Attach photos, screenshots, and documents to entries
• Store child profiles including health and school information
• Upload and reference legal orders and parenting agreements
• Grant read-only access to a linked legal professional
• Generate formatted PDF reports of their records
• Use AI-assisted summarisation of records (premium feature)
CustodyPro does not provide legal advice of any kind. Nothing in the App, its output, its reports, or this Agreement constitutes legal advice. The App is a documentation tool only.
Specifically, CustodyPro:
• Does not provide legal advice, family law advice, or advice about any legal proceedings
• Does not guarantee that any record created in the App will be admissible as evidence in any court or proceeding
• Does not guarantee that any record will be accepted, relied upon, or given weight by any court, tribunal, or legal professional
• Does not provide or constitute a substitute for independent legal advice from a qualified family law professional
• Is not affiliated with, endorsed by, or connected to any court, government body, or legal authority
You should always consult a qualified family law professional regarding your specific legal situation.
Subject to your compliance with this Agreement, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to download and use the App on devices that you own or control, for your own personal, non-commercial use.
You may not:
• Copy, modify, adapt, translate, or create derivative works based on the App
• Reverse engineer, decompile, disassemble, or attempt to access the source code of the App
• Sell, resell, sublicense, rent, lease, or transfer the App or your rights under this Agreement to any other person
• Use the App for any commercial purpose or on behalf of any third party
• Use the App in any way that violates applicable laws or regulations
• Use the App to store false, misleading, or fabricated information that you intend to use in legal proceedings
• Attempt to gain unauthorised access to any other user's data or account
• Interfere with or disrupt the App or the servers and networks used to deliver it
The App is available in a free tier and a premium tier. The free tier provides access to core record-keeping features. The premium tier, available by subscription, provides additional features including editing of saved entries, unbranded PDF reports, and lawyer access functionality.
We reserve the right to change the features available in each tier at any time, with reasonable notice to existing subscribers.
All records, notes, entries, and content that you create in the App belong to you. We do not claim any ownership over the content you create. You are responsible for the accuracy, completeness, and truthfulness of everything you record.
The records you create in CustodyPro may be used in legal proceedings involving your child. You are solely responsible for ensuring that everything you record is truthful, accurate, and based on your own direct knowledge or observation. Recording false or misleading information for use in legal proceedings may have serious legal consequences.
By using the App, you acknowledge and agree that:
• You will only record information that is true and accurate to the best of your knowledge
• You will not exaggerate, fabricate, or knowingly omit material facts from your records
• You will not record opinions or conclusions as if they were facts
• The accuracy and truthfulness of all records is your sole responsibility
• We have no ability to verify the accuracy of what you record and make no representations about it
We make no representation or warranty that any record created in the App will be accepted as evidence in any legal proceeding, or that the format of any exported report will satisfy any evidentiary standard in any jurisdiction. The evidentiary value of any record is a matter for the courts and legal professionals to determine. We strongly recommend working with a qualified family law professional regarding how to use your records in any legal proceeding.
The App maintains a tamper-evident audit log of all edits made to saved entries. This log is accessible to any linked legal professional and is included in exported reports. By using the App, you acknowledge that your edit history may be visible to your lawyer and may form part of any report generated from the App.
When you delete an entry in the App, the entry is hidden from your records but is not permanently erased from the database. A record of the entry and its deletion is preserved for the integrity of the overall record. This is by design and is disclosed here so that you are aware of it.
Premium tier users may invite a legal professional to access their records in a read-only capacity. A legal professional who accepts this invitation may view all records associated with your account, generate reports, and download those reports.
By granting a legal professional access to your records, you:
• Confirm that you are voluntarily authorising that person to view your records
• Accept responsibility for any consequences of granting that access
• Acknowledge that the legal professional will be able to see all records in your account, including the edit history log
• Understand that we are not responsible for how the legal professional uses or relies upon your records
You may revoke a legal professional's access to your records at any time from within the App. Revocation takes effect immediately. We are not responsible for any reports or copies of your records that the legal professional has already downloaded prior to revocation.
Legal professionals who register and use the App do so subject to their own professional obligations and rules of conduct. We make no representation about the qualifications, competence, or conduct of any legal professional who uses the App. The relationship between a user and their legal professional is entirely separate from the App and is not governed by this Agreement.
Your use of the App is also governed by our Privacy Policy, available at www.custodypro.app/privacy. The Privacy Policy explains what data we collect, how we use it, how we store it, and your rights regarding your data. The Privacy Policy is incorporated into this Agreement by reference.
You acknowledge that the App is designed to store sensitive personal information, including information about third parties including the other parent and witnesses. You accept responsibility for the sensitivity of the information you choose to store in the App and agree to use the App in a manner consistent with applicable privacy laws.
If you record information about a child in the App, you represent that you are that child's parent or legal guardian, or that you are otherwise authorised to record and store that information. You agree to use information about children only for the purposes for which the App is designed.
Your data is stored using Google Firebase. Canadian users' data is stored on servers located in Canada where possible. US users' data is stored on servers in the United States. We take reasonable technical measures to protect your data, but no method of electronic storage is completely secure. We cannot guarantee absolute security of your data.
You may request deletion of your account and all associated data at any time from within the App under Settings. Upon a valid deletion request, we will delete your data within a reasonable time, subject to any legal obligations to retain it. Note that deleted entries within the App are preserved as described in section 3.5 above, but will be removed when you delete your account.
Premium features are available by subscription. Subscriptions are offered on a monthly or annual basis. Current pricing is displayed within the App and on our website at www.custodypro.app. We reserve the right to change subscription prices with reasonable notice.
All subscription payments are processed through the Apple App Store or Google Play Store, as applicable. Your payment details are held by Apple or Google, not by us. Billing, refunds, and payment disputes are subject to Apple's or Google's terms and policies respectively.
We may offer a free trial period for the premium tier. At the end of the free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. Cancellation instructions are available within the App and through your app store account settings.
You may cancel your subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial subscription periods, except where required by applicable law or the policies of Apple or Google.
We reserve the right to modify, add, or remove features from any subscription tier. If we make a material change that reduces the features available in your current subscription tier, we will provide reasonable notice and you may cancel your subscription without penalty.
CustodyPro includes optional AI-assisted summarisation features available to premium subscribers. When you use these features, the text content of your selected records is sent to a third-party AI service for processing. By using AI-assisted features, you acknowledge and agree that:
• The text of your records will be transmitted to and processed by a third-party AI service
• AI-generated summaries are produced automatically and have not been reviewed by a legal professional
• AI summaries are provided for convenience only and do not constitute legal advice
• You are responsible for reviewing any AI-generated summary for accuracy before using it for any purpose
• We make no warranty about the accuracy, completeness, or appropriateness of any AI-generated content
Note: AI-assisted features process only the text of records you specifically select for summarisation. We do not use your records to train AI models.
The App, including its design, user interface, guided prompts, workflows, branding, and all related materials, is our intellectual property and is protected by copyright, trademark, and other applicable laws. Nothing in this Agreement transfers any intellectual property rights to you.
As stated in section 3.1, the records and content you create in the App remain your property. By using the App, you grant us a limited, non-exclusive licence to store and process your content solely for the purpose of providing the App's services to you. We do not use your content for any other purpose.
If you provide us with suggestions, ideas, or feedback about the App, you grant us the right to use that feedback without obligation to you. We are not required to act on any feedback.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
• The App will be available at all times or free from errors or interruptions
• The App will meet your specific requirements or expectations
• Any defects in the App will be corrected
• The App or its servers are free from viruses or other harmful components
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP, INCLUDING BUT NOT LIMITED TO:
• Loss of data or records
• Adverse outcomes in any legal proceeding
• Reliance on records or reports generated by the App
• Unauthorised access to your data
• Any decision made in reliance on information stored in or generated by the App
Our total liability to you for any claim arising out of your use of the App will not exceed the amount you paid for your subscription in the twelve months preceding the claim, or $100 CAD, whichever is greater.
Important note for Canadian users: Some Canadian provinces do not permit the exclusion of implied warranties or limitation of liability for certain types of losses. The limitations above apply to the fullest extent permitted by the law of your province.
We are not responsible for the outcome of any legal proceeding in which records created using CustodyPro are used. The evidentiary value of any record, its admissibility, and its effect on any proceeding are entirely outside our control and responsibility. Using CustodyPro does not guarantee any outcome in any legal matter.
You agree to indemnify and hold us harmless from any claims, losses, damages, or expenses (including indemnity for our legal fees and costs as between solicitor and his own client) arising from your use of the App, your records, your breach of this Agreement, or your violation of any applicable law or the rights of any third party.
You may stop using the App and delete your account at any time. Deleting your account terminates this Agreement. Cancelling a subscription does not delete your account or your records.
We may suspend or terminate your access to the App at our sole discretion if we determine that you have breached this Agreement, if you use the App in a way that could harm us or other users, or if we discontinue the App. We will provide reasonable notice where possible, except where immediate termination is necessary to protect the App or other users.
On termination of your account, your licence to use the App ends. If you have requested account deletion, your data will be deleted as described in section 5.5. You should export any records you wish to keep before deleting your account, as we cannot recover data after deletion is complete.
This section applies because the App is distributed through the Apple App Store and Google Play Store.
If you downloaded the App from the Apple App Store, you acknowledge that:
• This Agreement is between you and us, not between you and Apple Inc. Apple is not responsible for the App or its content.
• Apple has no obligation to provide maintenance or support for the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
• Apple is not responsible for addressing any claims relating to the App, including product liability claims, consumer protection claims, or intellectual property infringement claims.
• Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it against you.
If you downloaded the App from Google Play, you acknowledge that Google Play's terms of service also apply to your use of the App. In the event of any conflict between this Agreement and Google Play's terms, this Agreement governs with respect to the App itself.
This Agreement is governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict of law principles. If you are located in the United States, the laws of Alberta still govern this Agreement to the fullest extent permitted by law.
We encourage you to contact us first if you have any concern or dispute about the App. Most concerns can be resolved quickly and informally. You can reach us at the contact email listed at the beginning of this Agreement.
If a dispute cannot be resolved informally, it will be resolved by the courts of the Province of Alberta, and you consent to the exclusive jurisdiction of those courts for that purpose.
To the fullest extent permitted by applicable law, you agree that any dispute with us will be resolved on an individual basis and not as part of a class action, collective action, or representative proceeding.
This Agreement and the Privacy Policy at www.custodypro.app/privacy constitute the entire agreement between you and us regarding the App and supersede all prior agreements or understandings.
We may update this Agreement from time to time. When we do, we will update the effective date at the top and notify you through the App or by email. If you continue to use the App after the updated Agreement takes effect, you are agreeing to the updated terms. If you do not agree to the updated terms, you should stop using the App and delete your account.
If any part of this Agreement is found to be unenforceable, that part will be modified to the minimum extent necessary to make it enforceable, and the rest of the Agreement will remain in full force.
If we do not enforce any part of this Agreement at any time, that does not mean we give up the right to enforce it later.
You may not assign your rights or obligations under this Agreement to anyone else. We may assign our rights under this Agreement in connection with a merger, acquisition, or sale of all or substantially all of our assets.
If you have questions about this Agreement, please contact us at:
App
CustodyPro
Website
www.custodypro.app
petriwlaw@gmail.com
Developer
2620453 Alberta Inc.
Address
P.O. Box 60 Perryvale, Alberta, CANADA T0G 1T0
By using CustodyPro, you confirm that: You have read and understood this End User License Agreement. You agree to be bound by its terms. You are at least 18 years of age. You have the legal capacity to enter into this Agreement.
This agreement was last updated and is effective as of the date shown on the cover page.
CustodyPro — End User License Agreement — Version 1.0